Customer Service

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To learn more about the Lindner team and our philosophy on dedicated customer service, watch the following video:

Lindner Logistics - Corporate Profile on Vimeo.

HERE’S HOW LINDNER GETS YOUR JOB RIGHT THE FIRST TIME

 

We assign you a single point of contact
At Lindner, you’ll have a personal representative who knows and understands your business and handles your project from start to finish. And each member of our team has an excellent understanding of our company’s capabilities and will work with you to make sure your needs are met.

We take the time to understand your needs
The quote process doesn’t even begin until your Lindner rep thoroughly understands your project. We’ll come up with the most efficient logistics plan possible—one that meets your specific needs and saves you time and money.

Technology, technology, technology.
We believe that technology is the single most important factor when it comes to project control and cost efficiencies. It helps us deliver greater accuracy and faster service and cuts our overhead—and yours. Lindner has made, and continues to make, industry-leading investments in software and equipment.


We put you in control
No one understands your company and your product better than you do. That’s why we leverage our technology to create a transparent inventory management process that clients can access any day of the year. Whether you’re in Milwaukee or Malaysia, you can check inventory levels, place an order or find out how long it took for us to pick your shipment items, 24 hours a day.

We listen to the people on the floor
No one understands effective inventory management processes like the people who have to implement them. We recognize the value our front-line staff bring to our processes and actively solicit their advice and suggestions. In fact, more than 90% of our process improvements have come from people working on the floor.

ISO 9001:2008 certification
Gaining ISO certification was a laborious, time-consuming process—and one of the best things we’ve ever done. It’s an exceptional management tool that helps drive an atmosphere of continuous improvement and lets us rapidly pinpoint and address problem areas within our system.